Ø     Submitting Personal Information

When you supply personal information to the Fibre Fuel Limited Web Site we have legal obligations towards you in the way we deal with that information.

Data Protection

We do not sell personal information to any third parties.

Any information you provide will be held securely and in accordance with the Data Protection Act 1998. Your personal details will not normally be disclosed to third parties. In some circumstances however we may need to disclose your personal details to a third party so that they can provide a service you have requested, or fulfil a request for information. Any information about you that we pass to a third party will be held securely by that party, in accordance with the Data Protection Act 1998, and used only to provide the services or information you have requested.

We will only hold personal data on our systems for a strictly limited period of time. For the most part the time period will be set as a matter of internal policy and will be the minimum necessary for our use.

Access to your Personal Information

You have a right to request a copy of your personal information Fibre Fuel Limited holds about you and to have any inaccuracies in that personal information corrected. Please e-mail requests to:  DataProtection@FibreFuel.Co.Uk

Use of Information

1.   Feedback
If you provide feedback on the FF website through our webmaster we will only use this information to develop and improve the site.

2.   Comments and Questions
If you send an enquiry by e-mail to a specific contact on the FF website it may not always be possible for that individual to provide the information requested directly. In such circumstances we may pass your enquiry to another department so that they can fulfill your information request.

3.    Site Usage

a.     Cookies
Cookies are text files, which identify your computer to our server. Cookies in themselves do not identify the individual user, just the computer used. Cookies are created when you visit a site and contain a unique and anonymous number. They are stored in the cookie directory of your hard drive, and do not expire at the end of your session. The use of cookies enable us to obtain information about your use of our site, such as whether you have visited our site more than once and how you found us. Although your browser may be set up to allow the creation of cookies, you can specify that you be prompted before a site puts a cookie on your hard disk, so that you can decide whether to allow or disallow the cookie. Alternatively, you can set your computer not to accept any cookie.

b.     Log files
Log files allow us to record visitors' use of the site. FF puts together log file information from all our visitors, which we use to make improvements to the layout of the site and to the information in it, based on the way that visitors move around it. Log files do not contain any personal information about you.

4.   Linking to another site from the FF website

Our website contains links to other sites. FF has no responsibility or liability for those third party privacy policies. You should be aware of this when you leave FF site and we encourage you to read the privacy statements on other websites you visit.

5.    Changes to this privacy policy

If this privacy policy changes in any way, we will place an updated version on this page. Regularly reviewing this page ensures that you are always aware of what information we collect, how we use it and under what circumstances, if any, we will share it with other parties.


Last updated: June 2003